Delivery, Payment and Returns:
How to order JBminerals products?
It is so easy! Choose your preferred language (at the top right of the website). Look through the website categories and products descriptions. Once you find products you like, just click ‘add to cart’ button next to the description of the product. When all products are in the shopping cart, click ‘start shopping’ and you will land on the registration page.
You will be asked to fill in your delivery address and telephone number. This data is asked for delivery purpose only and will not be handed to any 3rd parties.
Choose your preferred currency. Once you have registered and confirmed the order, you will receive an automatic invoice by email. The order will be processed only after the payment is made to JB Minerals bank account. If the payment for the order is not made within 2 working days, the order will be cancelled. After that the order will have to be placed again to receive the products.
All orders to ES countries are dispatched as registered shipment ( € 6,50 ). Usually the delivery takes 7-10 working days after the payment is received. Please do not forget to double check your delivery address before processing the order.
If there is a product you want to return, please email us at firstname.lastname@example.org. Please include the following information: order number, product name and reason of return. Please note that none of the products can be returned if the original packaging is ripped off.